FAQs

Practical answers before you enquire.

Which subjects do you cover?+

The initial teaching areas are Mathematics, Biology, Chemistry, Physics and English as a second language. Availability depends on the learner's level, curriculum and the tutors currently approved to teach it.

Can you support learners outside Ireland?+

Yes. The service is designed for international delivery. Timezone, curriculum and assessment system are captured during the enquiry so they can be considered during matching and scheduling.

Can lessons be one-to-one or in groups?+

Both formats are supported. One-to-one tutoring suits highly individual goals; small-group teaching can work well where learners are at a compatible level and studying the same material.

How do you choose a tutor?+

The learning need is compared with tutor subject expertise, curriculum experience, qualification level, availability and other relevant factors. The aim is to make a deliberate match rather than show the customer a long list of profiles.

What happens in an online lesson?+

The classroom supports live video, microphone, screen sharing, a collaborative whiteboard, mathematics and science tools, shared resources, chat, timers, quick checks and captions. The exact mix depends on the lesson.

Can parents see what is happening?+

The platform is being built so attendance, lesson information, resources, homework and progress can be visible to the appropriate learner or parent account rather than being trapped in the tutor's private notes.

How do payments work?+

A customer receives a clear tutoring offer before payment. The payment connection for this tutoring business is deliberately being kept separate from other businesses and will only be enabled once the dedicated payment account is ready.

If your question is specific to a curriculum, exam, learner or timezone, the enquiry form is the fastest way to give us enough context.

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